Frequently asked questions

Need help on glass types and finishes, go to our dedicated section for help for all things glass

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I can’t find what I require on your website

We can manufacture to different requirements that we cannot currently showcase on our website. Of you have a specific requirement please get in touch.

How do I know the glass is toughened?

All polished and bevelled toughened glass will have a stamp on the edge of the glass as standard, proving it has been toughened, with the relevant BSEN 12150 stamp.

Note panels without polished/bevelled edges will have a small circular stamp on the face of the glass as standard.

If you require a specific stamp location, please indicate clear instructions as to where to place. We can apply a face or edge stamp to your requirements or even no stamps, just add in your requirements in the comments section.

How accurate are the measurements?

We aim to achieve a tight tolerance; however, we have an allowance of +/- 3mm accuracy on measurements provided to the dimensions or cut-outs. We recommend to design accordingly with these tolerances in mind, unfortunately we cannot accept replacements based on sizes above or below 3mm.

I am unsure as to what I require. Help!?

We are here to help, just get in touch with your requirements and we will be more than happy to assist you in the right direction. Choosing the right glass and understating the material can be daunting, we want to make it easier for you to make the right choice.

How do I fit the glass?

On our buy online we supply only, if you wish to get help on how to fit your glass we can help with friendly advice however we cannot be held liable for uses that do not fit a particular criteria such as building regulations, we advise you to seek professional advice when glass is being used for a particular use where regulations are applicable.

Need More help? get in touch

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Glass Outlet Limited

Specialising in bespoke glass products and services. A bespoke service to cater for everyone residential and commercial.

Company registered in England and Wales
VAT Registration Number 236 8710 92
Company registration number: 9978869
© 2017 Glass Outlet Limited